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Ryanair is Europe’s favourite airline, carrying 142m guests p.a. on more than 2,400 daily flights from 84 bases, connecting over 200 destinations in 37 states on a fleet of over 450 aircraft, with a further 210 Boeing 737’s on order, which will enable Ryanair to lower fares and grow traffic to 200m p.a. by FY24. Ryanair has a team of more than 14,000 highly skilled aviation professionals delivering Europe’s No.1 on-time performance, and extending an industry leading 34-year safety record.
Ryanair’s Digital Experience department is home to its very own in-house Design team. This team works towards creating a seamless experience with Ryanair customers across the end to end journey and all the touchpoints they interact with. This is done through research, ideation, iterative design, prototyping, visual design conceptualization.
The Experience Design team focuses on solving user problems that affect the optimal experience as they journey through our products and experiences.
The will work together with Visual Design and Design Operation functions to improve the Ryanair Experience for customers, ensuring there is a digital and design solution that meets the company’s business objectives.
Reporting to the Design Manager, the Product Experience Design Manager will be tasked with driving the Ryanair Experience forward for our customers. They will oversee the UX Usuability, Research, and Prototype teams. Ensuring teams are aligned to this single vision – from a process, culture and implementation POV is critical. The right candidate will direct our experience strategy forward working closely with the Visual Design Manager, will empathize with customers, display strong technical and design experience through a proven ability defining and driving experience strategy from concept to implementation.
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