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Intercom is the only suite of customer messaging products that drives growth at every stage of the customer lifecycle—across acquisition, engagement, and support. Today more than 30,000 businesses use Intercom to connect with a billion people worldwide.
Join the company helping businesses grow revenue through live chat, and so much more.We’re looking for an experienced design manager to grow our people and products. Design managers at Intercom directly support product designers in delivering the best work they can while also working on high-level strategic design projects themselves. The opportunity to have impact at both of these levels is massive: you’d be joining as just the third product design manager in the whole company, so you’ll have very real ownership and potential to define the role and make your mark. At the same time, we’re not just starting out—there’s a stable and mature environment and an existing base on which you can build. All together, you’ll have the opportunity to do the best work of your life. Intercom is a genuinely great environment for product people: two of our co-founders and our SVP of Product were previously designers, so design is a central role in the company. We’re a product-driven company and take pride in solving real customer problems and executing with high standards. We have vast ambitions and fully intend to achieve them, but we also care deeply about creating a fun, sustainable, enabling work environment along the way. If you’re passionate about helping product designers to grow and learn while shipping high-quality product that solves real problems for customers, we'd love to hear from you! By the way, imposter syndrome is a real thing, don't let it stop you and please apply!
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organisation. We're committed to an inclusive and diverse Intercom! We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
We'd also love to see your portfolio of design work. It should touch on the problems you solved (ideally focused on designing software products) and the process you applied to tackling the challenges, rather than focusing just on visual polish, or the final deliverables.